Returns & Exchanges
At Bob’s Big Boy Burbank, we want you to love your heritage-inspired apparel, but if your order isn't a perfect fit, we offer easy returns and exchanges within 30 days of purchase. Items must be in their original, unworn condition with all tags attached to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully pack your unworn apparel in its original packaging, ensuring all labels and tags are intact to prevent damage during transit.
Print and Attach Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange once the inspection is complete.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing